Last Updated: Sept 19, 2026

We are: Survival Outdoor Systems ("S.O.S.," "we," "us," or "our") 

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or purchase our products.

Information you provide to us:

• Name, email address, shipping and billing address, and phone number
• Payment information, processed securely by our third-party payment processor. We do not store your full card number.
• Information you submit through our contact form or when signing up for our mailing list
• Information collected automatically:
• IP address, browser type, device type, and general location
• Pages you visit, links you click, and how long you spend on our site
• Cookies and similar tracking technologies (see Section 3)

We use the information we collect to:

• Process and fulfill your orders, including shipping and customer service
• Communicate with you about your order, account, or inquiries
• Send marketing emails, only if you have opted in, and you may unsubscribe at any time
• Improve our website, products, and customer experience
• Detect and prevent fraud, spam, and security issues
• Comply with legal obligations

Our site uses cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. Our contact form is also protected by Google reCAPTCHA, which is subject to Google's own Privacy Policy and Terms of Service. You can control cookies through your browser settings, though disabling them may affect how parts of our site function.

We do not sell your personal information. We share information only with:

• Service providers who help us run our business, such as our payment processor, shipping carriers, website host, email marketing platform, and analytics provider
• Government authorities or other parties, if required by law or to protect our legal rights
• A successor business, if S.O.S. is ever involved in a merger, acquisition, or sale of assets

You can unsubscribe from marketing emails at any time using the link in any email we send.

California residents: depending on your state of residence, you may have the right to know what personal information we collect, request that we delete it, correct inaccurate information, and not be discriminated against for exercising these rights. Because we do not sell or share personal information for cross-context advertising, there is no sale or sharing to opt out of. To exercise any of these rights, contact us using the information in Section 9.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

We retain personal information for as long as needed to fulfill the purposes described in this policy, including order history, tax and accounting requirements, and resolving disputes, after which it is deleted or anonymized.

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. If you have questions about this policy or want to exercise any privacy right, contact us at:

Survival Outdoor Systems LLC

Email: info@survivaloutdoorsystems.com